ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES WILL NOT BE PROVIDED.

EXCEPT FOR THE FOLLOWING:

ANY CANCELLATIONS MADE BEFORE 24 HOURS OF SERVICE WILL QUALIFY FOR A REFUND.
ANY CANCELLATIONS MADE AFTER 24 HOURS OF SERVICE WILL NOT QUALIFY FOR A REFUND.

THE CHICAGO_NAIL_SHOP RETURN DEPARTMENT AND FREE PICK UP LOCATION FOR ALL ONLINE ORDERS:
3413 NORTH MILWAUKEE AVE CHICAGO, IL 60041

CHICAGO_NAIL_SHOP doesn't accept returns of the following items:

All liquids: prep and dehydrators, nail oil, dry oil, disinfection products NON-REFUNDABLE.

All types of Gel Polishes (colors, base, camouflage base, top, any paint and Stamping Nail Polish materials NON-REFUNDABLE.

All types of Nail Art Brushes NON-REFUNDABLE.

All types of Nippers, Scissors, Nail Pushers are NON-REFUNDABLE.

All drill bits NON-REFUNDABLE items.

All types of Nail Art Design which included any Nail Decal, Tips, Glitters, Rhinestones, Powders NON-REFUNDABLE.

All lint-free Nail Wipes, Orange Sticks, Nail Files and Buffs NON-REFUNDABLE.

All Face Masks, Face Shields, Gloves and Sanitizers.

All discounted items NON-REFUNDABLE.

Items with broken products seals

Items that has been damaged

IMPORTANT:
THE WARRANTY COVER ONLY THE TECHNICAL PART OF THE PROFESSIONAL EQUIPMENT, WHICH DOES NOT INCLUDE DESIGN, SIZE OR COLOR OF THE PURCHASED EQUIPMENT. ALL EQUIPMENT IS GUARANTEED FOR 30 DAYS FROM THE DATE OF PURCHASE(TECHNICAL PART OF THE PROFESSIONAL EQUIPMENT) TO BE ELIGIBLE FOR A RETURN OR EXCHANGE. IT MUST ALSO BE IN THE ORIGINAL PACKAGING WITH ALL PRINTED MATERIALS, PARTS AND ACCESSORIES. IF YOU ORDERED PRODUCTS BY MISTAKE PLEASE CONTACT US IMMIDIATELLY VIA AKIM31051990@GMAIL.COM. THE BUYER ACCEPTS FULL RESPONSIBILITY FOR ALL SHIPPING COSTS. IT IS CUSTOMERS RESPONSIBILITY TO PROPERLY PACK, SHIP AND INSURE THE CONTESTS OF ALL RETURNED PACKAGES. WE RECOMMENDED: USPS,UPS,FEDEX.

IMPORTANT:
THE PROFESSION EQUIPMENT IS IN NEW CONDITION WITH ALL STICKERS, WITHOUT SCRATCHES, DUST IN THE ORIGINAL BOX. WE WILL GUARANTEE 100% REFUND, IF SOME FACTORS ABOVE LISTED ARE MISSED 10% OF THE COST WILL BE RETURNED BACK TO THE BUYER. THE WARRANTY PERIOD ENDS ON 31ST DAYS FROM DATE OF PURCHASE OF THE GOODS, EVEN IF THE BUYER DID NOT USE THE EQUIPMENT. THE PRESENCE OF UNOPENED PACKAGING AND RECEIPT DOES NOT PROVIDE FOR A RETURN AFTER THE WARRANTY PERIOD HAS EXPIRED.

CHICAGO_NAIL_SHOP does not accept returns of the following items AFTER 30 DAYS OF WARRANTY:

All DRILL BIT machines after 30 days NON-REFUNDABLE.

All UV/LED lamps after 30 days NON-REFUNDABLE.

All DUST COLLECTORS after 30 days NON-REFUNDABLE.

ALL STERILIZATIONS CABINS after 30 days NON-REFUNDABLE.

ALL DISCOUNTED items NON-REFUNDABLE.

LATE OR MISSING REFUNDS:

THE CHICAGO_NAIL_SHOP PROVIDES ITS CLIENTS WITH AN EASY RETURN POLICY WHERE ONE CAN RAISE A RETURN/EXCHANGE REQUEST WITHIN 24 HOURS (PLEASE CONTACT US VIA AKIM31051990@GMAIL.COM) In case of cancellations where the products has/have not been shipped your money shall be refunded into your bank account within a period of 5-7 working days. It may take about 2-3 additional days for the refund to reflect in your bank account from the date the refund is initiated. If you have not received a refund yet, first check your bank account statement. then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some PROCESSING TIME BEFORE A REFUND IS POSTED. IF YOU HAVE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT AKIM31051990GMAIL.COM

RETURN OF PRODUCTS THAT ARE DAMAGE:

CHICAGO_NAIL_SHOP TEAM DO STRINGENT QUALITY CHECKS BEFORE YOUR ORDER ARE SHIPPED TO YOU. HOWEVER, IF YOUR PRODUCTS ARE DAMAGED DURING SHIPMENT OR IN TRANSIT, YOU CAN THEN REQUEST RETURN (WE DO NOT PROVIDE SHIPPING LABEL AND SHIPPING EXPENSES ). THE BUYER ACCEPTS FULL RESPONSIBILITY FOR ALL SHIPPING COSTS. We will work with you to resolve shipping damage to your complete satisfaction either by replacement or full refund. Shipping damage must be reported to us via AKIM31051990@GMAIL.COM within 24 hours of receiving the package. Please take detailed pictures of the outside box and inside contents and keep the box and packing material. Please email pictures to us and we will resolve shipping damage.

NON REFUNDABLE DAMAGES:

PRODUCTS THAT ARE USED OR DAMAGED BY YOU

PRODUCTS THAT DO NOT BEAR ITS ORIGINAL PACKAGING IMPACT

PRODUCTS THAT DO NOT BEAR ITS ORIGINAL PACKAGING, SEAL, BARCODE, LABELS AND OTHER ACCESSORIES WITH IT.

PRODUCTS THAT ARE ALTERED OR MODIFIED.

DEFECTIVE PRODUCTS THAT ARE NOT COVERED UNDER SELLERS WARRANTY.

PRODUCTS WHOLE RETURN, REPLACEMENT,EXCHANGE,REFUND REQUEST IS/ARE INITIATED AFTER 24 HOURS OF RECEIVING OF THE ORDER .GOODS THAT CAN NOT BE RETURNED, REPLACED,REFUNDED AND EXCHANGED DUE TO HYGIENE REASON.

Thank you for choosing to purchase your products from CHICAGO_NAIL_SHOP .